The European Union is one of the main mediators, facilitators and supporters of mediation and dialogue processes in situations of instability and conflict. In order to achieve a more coordinated and focused approach in the area of mediation for the EU, the AETS consortium's team of experts was in charge of producing a series of documents that would contribute to the generation of knowledge on mediation and dialogue and demonstrate the impact of EU mediation support. Project implemented by AETS FWC COM Lot 1 Consortium Partner - Cardno Emerging Markets (UK) Ltd.