E
2.1 Global objective: Enhancing the quality of services that Croatian Chamber of Trades and Crafts is providing to its members in order to make tradesmanship and craftsmanship a competitive, innovative and knowledge intensive sector which significantly contributes to the economic growth and employment in Croatia. 2.2 Specific objective(s): Ensuring delivering of timely and uniform information to craftsmen on the changes in the current legislation related to crafts and providing vital information crucial for conducting prosperous business on the European single market through: a) Preparing Technical specification for tailor made software, ICT equipment and required system software for all ICT equipment, b) Preparing Installation plan for delivery of ICT equipment, system software and Time schedule for delivery of tailor-made software application 2.3 Requested services The Contractor has together with the Croatian Chamber of Trades and Crafts project team, based on estimations and experiences from a pilot project with a similar aim implemented in the County Chamber of Krapinsko-zagorska County, made following tasks: 1) Preparation of Draft Technical Specification for tailor made software according to the Pilot Project's results and user's needs defined through it. 2) Preparation of Draft Technical Specification for ICT equipment according to the analysis of the current ICT market state and the Draft Technical Specification for tailor-made software. 3) Preparation of Draft Technical Specification for required system software for all ICT equipment. 4) Preparation of Final Technical Specification for tailor made software. 5) Preparation of Final Technical Specification for ICT equipment. 6) Preparation of Final Technical Specification for required system software for all ICT equipment. Using the technical specifications developed, information about the locations of all trade organizations in Croatia and information on the availability (office hours) for implementing the installation of IT equipment, Contractor has together with the project team develop installation plans for optimal and timely delivery of all the equipment from the Supply Contract. 7) Preparation of Installation plan for delivery of ICT equipment. 8) Preparation of Installation plan for delivery of system software. 9) Preparation of Installation plan with Time schedule for delivery of tailor-made software application.

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